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Hotel · Madrid · Community of Madrid

Luze Castellana

A straightforward 3-star base in Madrid’s Tetuán district, a short walk from the Santiago Bernabéu Stadium and metro, with a seasonal pool and strong service scores.

  • Seasonal outdoor pool
  • Close to Santiago Bernabéu Stadium
  • Rooms from £51
8.6 Great 3471 reviews Booking.com 8.6 · 3471 reviews

About

Luze Castellana

Luze Castellana sits in Madrid’s Tetuán district, a business-leaning area of modern malls and the Gate of Europe towers. It's about 4.4 km from Gran Vía, putting you outside the tourist crush but still connected by metro. The hotel runs a seasonal outdoor pool with sun loungers and a garden area — a quiet spot to reset after a day out.

Rooms are simple and functional: soundproofed, with air conditioning, heating, mini-bar, tea and coffee facilities, flat-screen TV, and either single or double beds. The hotel also offers room service, laundry, and 24-hour reception, plus parking, pet-friendly policies, and disabled access. It's a no-frills, reliable option rather than a design statement.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Outdoor pool and garden — A seasonal outdoor pool with sun loungers and a garden area provides a rare open-air amenity for a 3-star city hotel.
  • High staff rating — Service earns a 9.1 score, among the best in the property, and multiple reviews call out kind, friendly, and helpful staff.
  • Good room comfort — Rooms score 9.0, with guests highlighting clean, spacious layouts, good showers, and effective air conditioning.
  • Quiet neighborhood yet well connected — Located in a fairly quiet area, with a short walk to a metro station for easy access to the city centre.

Worth weighing

4 to weigh
  • Facilities score low — The facilities rating sits at 7.1, the lowest category, suggesting the pool and extras are modest rather than luxurious.
  • Basic, bare-bones feel — One guest felt the hotel was 'bare bones' and offered barely what you pay for, so don't expect frills.
  • Limited breakfast variety — While some guests loved the sausages and beans, there’s no mention of a broader spread, and Dining scores only 8.6.
  • Few room types for bigger groups — With no family suites or connecting rooms listed, Triples (3 single beds) are the largest option.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Triple Room

  • 3 Single beds
  • Heating
  • Air conditioning

Deluxe Double or Twin Room

  • 2 Single beds
  • Heating
  • Air conditioning

Triple Room

  • 3 Single beds
  • Heating
  • Air conditioning

Executive Double Room

  • 1 King-size bed
  • Coffee machine
  • Heating
  • Air conditioning

Double or Twin Room

  • 2 Single beds
  • Heating
  • Air conditioning

Small Room

  • 1 Single bed
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Lift
  • Luggage storage
  • Vending machines

Room Features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • In-room breakfast
  • Flat-screen TV
  • AM/FM alarm clock
  • Parquet floor

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Cots

Outdoor

  • Seasonal outdoor pool
  • Sun loungers
  • Garden area

Safety & Security

  • Security
  • Smoke detectors
  • Fire extinguishers
  • Key card access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 3471 reviews

Guest-rated 8.6/10 from 3,471 reviews

Booking.com · 8.6 · 3471 reviews
8.6Verified guest

“The air-conditioned room was great, and breakfast with sausages and beans was a highlight. Location was ideal, just a 5-minute walk to Santiago Bernabéu Stadium.”

8.6Verified guest

“Check-in was smooth, and the rooms were large with free Wi-Fi and complimentary water.”

8.6Verified guest

“Clean and spacious room, a nice shower, and effective air conditioning made the stay comfortable.”

8.6Verified guest

“The people made the experience.”

8.6Verified guest

“This hotel is definitely bare bones — there wasn’t much to like, and you get barely what you pay for.”

8.6Verified guest

“The staff were kind and friendly, the room was cleaned daily, and the bed was comfortable.”

04 — Location

Getting around Madrid

The property sits in Madrid.

Santiago Bernabéu Stadium: A 5-minute walk from the hotel, home of Real Madrid, and a must for football fans.

Gran Vía: About 4.4 km away, Madrid’s main shopping and entertainment thoroughfare is a short metro ride.

Gate of Europe: Iconic twin office towers in the Tetuán area, a short distance from the hotel.

Metro Station: A short walk to the metro gives easy access to the city centre and beyond.

Julian Besteiro 37, Madrid, Community of Madrid, 28020, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:30
Check-out
By 07:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
123 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:30, and check-out is from 07:00 to 12:00.

Is parking available?

Yes, the hotel offers parking on site.

Are pets allowed?

Yes, pets are allowed, and pet amenities are available.

How far is the hotel from the Santiago Bernabéu Stadium?

It's about a 5-minute walk from the stadium.

Does the hotel have a pool?

Yes, there is a seasonal outdoor pool with sun loungers.

Are there family-friendly facilities?

Cots are available, and triple rooms can accommodate three guests, though there are no dedicated family suites.

The bottom line

Luze Castellana delivers a dependable base in Madrid’s north, with a pool, quiet streets, and a staff that regularly earns praise. It won’t wow design lovers, but for value, comfort, and proximity to the Bernabéu, it’s a solid bet.

8.6What we think after weighing ratings, reviews, and facts.

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